Any Happy AT&T Wireless customers out there?

[trkshot8]

Originally Posted by LateNight

Are you serious ? I would have liked to have heard that conversation !!
But you are correct, if anyone else ran a business like that, they'd be screwed. I got so jerked around having to migrate from AT&T to Cingular, and had to freakin' get new phones to do it. I then went through no FEWER than 8 phones trying to find one that would work. Atop some of the tallest buildings in town, with FULL signal.. calls would still get dropped, or fail to go through.

So was it when the city Council called them out.. is that when I read about the Cingular rep trying to tell us how they were trying to improve service around here or what ? that was some 8 months ago or so ?

Here's the link.... I think there is video wih it.

http://www.ktbs.com/news/local/3904866.html

[LateNight]

So it's not just me then.. THOSE @#$@#$@#$@ , saying it's FIXED.

not to mention the NIGHTMARE I went through. and STILL going through, trying to drop my cingular account..

[rhertz]

Originally Posted by trkshot8

Here's the link.... I think there is video wih it.
http://www.ktbs.com/news/local/3904866.html

Originally Posted by Schutts

Schutts says this is the first time in his ten years with the cellular provider he's ever been asked address a city council.

Typical arrogance from Cingular (largely owned by BellSouth) Instead of apologizing for shoddy service, or offering to let their poor customers out of contracts early due to poor level of service, they just reek of arrogance. How dare a city council call their hand! I guess the era of "pilaging" is not yet over, because they have more attorneys lobbying in Washington, than Shreveport has lawyers total!

[rhertz]

I thought I would share some of my research on the topic:

http://www.shreveporttimes.com/apps/...GNEWS/60810024
http://www.kpxj21.com/news/local/3904836.html
http://www.cellreception.com/coverag...ort/page1.html

Interesting story:
http://www.my3cents.com/showReview.cgi?id=12495

[kansast]

Yea.. on the phone with Cingular now.. they're still trying to figure out what it is I owe them for a service that never worked.. I switched to Verizon some time ago, but this damn bill with Cingular won't freakin' go away, I'll be glad to pay it, once they can tell me what the heck it's for !!!!

[joepole]

I am actually a happy AT&T Wireless customer because I never switched to Cingular. I migrated myself and my wife to AT&T's GSM plan shortly before the merger and never made the mistake of switching plans after that, which would have required me to become a "Cingular Orange" customer instead of "Cingular Blue."

I needed a new phone earlier this year so I just ordered it straight from Nokia instead of going through Cingular. It cost me $150 instead of $50 but I still have my precious AT&T Wireless SIM card that lets me use the good network. It was a huge pain to set up the data services, but once I did that I have been very pleased. My wife called me today and I didn't even know she was on a cell phone until she told me.

I can manually choose between the two networks (they used to show up as "CINGULAR" and "Cingular" with the latter being the AT&T service, but now they both show up as being named "CINGULAR") and it's still worlds of difference.

[kansast]

Originally Posted by joepole

I am actually a happy AT&T Wireless customer because I never switched to Cingular. I migrated myself and my wife to AT&T's GSM plan shortly before the merger and never made the mistake of switching plans after that, which would have required me to become a "Cingular Orange" customer instead of "Cingular Blue."

well LUCKY YOU.. yes, when I was an AT&T customer, I NEVER had a problem with my phone. when I went to Cingular, I went through 8 phones.. none of which worked to my satisfaction. even if I had a full signal, I would still get dropped and missed calls.

Just got off the phone with Cingular, seemed like hours.. but they decided I didn't owe them some $1,000 + and dropped the whole thing, said it was in their error. Long story

Wish I could go back to the days of AT&T wireless service.

[rhertz]

Originally Posted by joepole

I am actually a happy AT&T Wireless customer because I never switched to Cingular..

You are pretty smart to keep AT&T. You probably have the whole network to yourself! I needed more phones and caved into the sales pressure to "migrate" over to Cingular. It cost a lot to migrate over, and even more to get the heck of Cingular. (It's borderline fraud if you ask me, but IANAL) But I do consider AT&T's network to be "night and day" difference when compared to Cingular. I thought AT&T was supposed to buy back Cingular? Or is that deal dead?...

[joepole]

AT&T (the formerly big company) used to own AT&T Wireless. Then they sold the service (but not the ue of the name AT&T) to Cingular, which itself was a joint venture between BellSouth and SBC (formerly SoutWestern Bell).

At this point there was still AT&T, the long distance, networking, etc. company and "AT&T Wireless," owned by Cingular who had to stp using the name AT&T in any form. Then SBC (who owed about half of Cingular) bought AT&T, so you had SBC owning both AT&T and a company that owned the old AT&T Wireless network and customers. SBC decided to change it name to AT&T after the merger. Then AT&T (formerly SBC, formerly SouthWestern bell) decided to buy BellSouth (who owned the other half of Cingular).

So now one company, named AT&T, will own everything: The old SouthWestern Bell, BellSouth, Cingular, AT&T Wireless, and AT&T's long distance/networking/etc. business.

It's all so simple!