Got a beef

[Al Swearengen]

Originally Posted by piemaker720

Has anyoune else ever returned something because it was not right? What makes this so different?

Well, the thing that makes a returned food order so different is that you'll be ingestin whatever they bring back "fixed". As I said earlier, its awfully hard to spot a booger or a loogie, or if ya REALLY pissed them off, ground-up glass in your food...and they WILL do it, dont kid yourself that they wont!

[piemaker720]

Originally Posted by Al Swearengen

Well, the thing that makes a returned food order so different is that you'll be ingestin whatever they bring back "fixed". As I said earlier, its awfully hard to spot a booger or a loogie, or if ya REALLY pissed them off, ground-up glass in your food...and they WILL do it, dont kid yourself that they wont!

I ain't kidding myself but according to ya it's kiss some a** and take it any way they want to give to me even though I paid for it Thanks but NO THANKS if it means never eating out again. I will defend my right.

[Jesse]

I was just wondering about the video of mcdonalds foods. Shouldn't there have been some sort of "stomach acids" type of solution to see how it would really digest?

[Al Swearengen]

Originally Posted by piemaker720

I ain't kidding myself but according to ya it's kiss some a** and take it any way they want to give to me even though I paid for it Thanks but NO THANKS if it means never eating out again. I will defend my right.

LOL, I'm just wonderin how much of a nuisance do ya hafta make of yourself before ya get banned from McDonald's? I mean, they even know you by name, Pie! Just seems like, after they botched your order the first five times you'd just boycot that particular location yourself without them havin to ban ya from the place. Ya understand where I'm comin from here, right? I agree that you should get what ya ordered, the way ya ordered it, but damn, lady, the workers at that location have made it crystal clear that they cant ( or wont ) accomodate ya, so why keep goin back for more of the same? Yet thats exactly what you did, and they obviously got fed up with it and just figured if they lost your business then it would be worth it not to have to hear you kvetch about it anymore! Were ya tryin to prove a point? Maybe that "the customer is always right" or some such? Well, a given business will obviously only go so far to accomodate ya and after that, to hell with ya. And your recourse, the way you can most effectively show your displeasure with their service, is to stop giving them your business. Its that simple.

[Texasbelle]

I do agree with you Al that I would not keep frequenting an establishment that could not get my order correct. The problem I have with most fast food restaurants and their responsibility in getting my food order correct is that I have food allergies. If I ingest eggs or anything containing eggs, I stand a strong likelihood of having an anaphylactic reaction which is life threatening for me. So I feel strongly that they have a HUGE responsibility in getting that order correct when it is placed.

[rhertz]

This morning, I ordered my usual. A #5 and a coke. A small coke that is. Simple enough. A #5 is a sausage bisquit meal. This time (one out of a hundred) it came with cheese on it! Huh? At first I was a little pissed. For one thing, they don't even make a sausage bisquit with cheese that I know of. But then I figured that 1 out of a 100 ain't too bad statistically speaking. I shouldn't complain about my relative good luck. Plus I don't want to get banned for complaining too much...

[Al Swearengen]

Originally Posted by Texasbelle

I do agree with you Al that I would not keep frequenting an establishment that could not get my order correct. The problem I have with most fast food restaurants and their responsibility in getting my food order correct is that I have food allergies. If I ingest eggs or anything containing eggs, I stand a strong likelihood of having an anaphylactic reaction which is life threatening for me. So I feel strongly that they have a HUGE responsibility in getting that order correct when it is placed.

Agreed, T-Belle. Ya might just have the makins of a good law suit there if it ever happens...provided ya survive the allergic reaction! They should probably put a disclaimer on the packaging so as to minimize their liability.

My wife is severely allergic to poultry, extending even to fowl, yet she can eat eggs and dairy. Most peculiar!

[piemaker720]

Originally Posted by Al Swearengen

LOL, I'm just wonderin how much of a nuisance do ya hafta make of yourself before ya get banned from McDonald's? I mean, they even know you by name, Pie! Just seems like, after they botched your order the first five times you'd just boycot that particular location yourself without them havin to ban ya from the place. Ya understand where I'm comin from here, right? I agree that you should get what ya ordered, the way ya ordered it, but damn, lady, the workers at that location have made it crystal clear that they cant ( or wont ) accomodate ya, so why keep goin back for more of the same? Yet thats exactly what you did, and they obviously got fed up with it and just figured if they lost your business then it would be worth it not to have to hear you kvetch about it anymore! Were ya tryin to prove a point? Maybe that "the customer is always right" or some such? Well, a given business will obviously only go so far to accomodate ya and after that, to hell with ya. And your recourse, the way you can most effectively show your displeasure with their service, is to stop giving them your business. Its that simple.

Well for one they did not know me by name, when you call with a complaint you have to give your name. The reason we went to this location is because it is by our house. And why are you saying I'm a nuisance because I feel like they should done their job right. No I know the customer is not always right because I have worked in restaurants for over a period of 35 years. No it's not that simple, there is other things you can do. Why is it I have to be treated like I'm the one that done something wrong? That is what your saying that I was in the wrong. My point is they mess my orders up and other people why keep the workers that obviously can't do the job. They need to take responsiblity for their actions too.

[Al Swearengen]

Originally Posted by piemaker720

Well for one they did not know me by name, when you call with a complaint you have to give your name. The reason we went to this location is because it is by our house. And why are you saying I'm a nuisance because I feel like they should done their job right. No I know the customer is not always right because I have worked in restaurants for over a period of 35 years. No it's not that simple, there is other things you can do. Why is it I have to be treated like I'm the one that done something wrong? That is what your saying that I was in the wrong. My point is they mess my orders up and other people why keep the workers that obviously can't do the job. They need to take responsiblity for their actions too.

LOL, ok, well then you could probably get away with eatin there still, since theres a pretty good employee turn-over I'm sure. And you're right, its not your fault that the simpletons at your local McDonald's cant follow directions. I'm just sayin "fool me once, shame on you, fool me twice, shame on me"! Thats all.

[piemaker720]

Originally Posted by Al Swearengen

LOL, ok, well then you could probably get away with eatin there still, since theres a pretty good employee turn-over I'm sure. And you're right, its not your fault that the simpletons at your local McDonald's cant follow directions. I'm just sayin "fool me once, shame on you, fool me twice, shame on me"! Thats all.

You know the day we last went in there, the manager was trying to get the cooks to fix our order right. He was actually yelling at them he give him a bun with 2 pieces of meat and no cheese. He yelled at them several times and even went back to the kitchen and they acted like they still did not understand him. You know they might need to hire a rocket scientist to fix the burgers. Where I live there are 3 McDonald's all owned by the same people.

[rhertz]

Originally Posted by Al Swearengen

LOL, ok, well then you could probably get away with eatin there still, since theres a pretty good employee turn-over I'm sure.

LOL, Al's right! Pie you should wait about a week or two for a whole new crew to turn-over and sneek in and grab a burger. Stick it to da man!

"School of Rock" Rocks!!!

[AnimeSpirit]

The McDonald's on Airline Drive has sunk to a new low in stupid. I went in there earlier this evening to order 2 double cheeseburgers with cheese and pickles only. These guys actually had the audacity to ask me if I wanted meat on those burgers! How dumb is that?! Like I'd order DOUBLE cheeseburgers if I didn't want meat!

On top of that, they got one of the burgers wrong and I had to send it back. Think, McDonald's employees, THINK!