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WHen I was an AT&T customer I never had to call them for anything perfect service not even a billing issue that I can recall. Once cingular took over it all went to hell and back. I switched to Verizon, one due to the shotty service of cingular and 2 they wanted me to pay to switch to CINGULAR??? I didn't tell them to buy at&t and why should I pay to use them when they are my carrier in the first place? They made it so the old at&t phones were unusable and if you could use them they had more issues than you can imagine. I pay for Verizon and it's not cheap but you do get what you pay for sometimes.
I say no to Cingular!!!
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